Dreams Sapphire Resort & Spa
Location
- Located directly on the beach
- Puerto Morelos
- 4.3 km from National Reef Park of Puerto Morelos
Address
Hotel description
The newly renovated Dreams Sapphire Resort & Spa, a AAA Four Diamond award-winning resort, offers Unlimited-Luxury® to families with teens and tweens, couples and friends. Guests of all ages will find 488 spacious suites, offering daily-refreshed mini-bars and luxury amenities. International gourmet cuisine is served at eight dining options while unlimited top-shelf spirits can be sipped at five themed bars and lounges. Endless activities include two swimming pools, a new waterpark for the whole family, non-motorized water sports and even nightly entertainment – perfect for guests of all ages! When adults want to spend time alone during the day or night, the Explorer’s Club is perfect for kids to enjoy supervised fun and now includes a new splash park!
Meal and beverage plans
All-Inclusive Plan
- Breakfast, lunch and dinner daily
- Unlimited international and domestic top-shelf spirits
- Limitless access to gourmet à la carte dining options without reservations required
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Unlimited natural fruit juices and soft drinks
- 24-hour room service
Additional inclusions
- Endless daytime activities
- Live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- Explorer’s Club
- Core Zone Teens Club
- WiFi throughout the property
- 24-hour concierge service
- Pool and beach wait service
- No wristbands required
- All taxes and gratuities
- Sip, Savor & See Dining Experience
Upgrade your stay
Preferred Club
Guests reserving a Preferred Club room category will enjoy enhanced amenities and services including:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Private, Preferred Club Lounge and adult-only pool
- Pool concierge & bar service
- Select suites offer hot tub on balcony
- Access to Bluewater Grill à la carte restaurant for breakfast
- Pillow menu
- Complimentary computer access in Preferred Club Lounge
- Upgraded mini-bar and bath amenities
- Slippers and bathrobes
- 49”or 55” LCD TV
- Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
Preferred Club Indigo:
Guests booking in the Preferred Club Indigo Junior Suite Ocean Front and the Preferred Club Indigo Junior Suite Swim Out Ocean Front categories will have access to the standard Preferred Club inclusions listed above, plus the following additional amenities:
- Exclusive check-in and check-out with concierge service
- Preferred Club Indigo status and amenities
- Exclusive access to Seaside Grill à la carte restaurant
- Exclusive access to the adults-only rooftop amenities including:
- Adults-only rooftop pool with swim-up bar
- Gohan sushi bar
- Sky Bar
Best For...
Family
Wedding & honeymoons
Spa
Promotions
Resort Coupons
Bonus Features
Important Notes
An expansion project is currently taking place which will result in an additional building featuring new event space, dining experiences and other amenities. The expansion will also add new, private luxury villas to the family-friendly property. While some of the project has already begun, much of the enhancement is planned for this summer and will result in:
New Amenities and Experiences:
Upon completion, the resort’s new building will offer a rooftop with breathtaking views of the Caribbean Sea along with its own bar, sushi bar, infinity pool and a venue to host memorable weddings. Additionally, the building will feature the following premium room categories:
- Preferred Junior Suite Ocean Front
- Preferred Junior Swim Out Ocean Front
- Preferred Master Suite Ocean Front
- Preferred Master Suite Ocean Front Swim Out
- Preferred Two Story Villa
New Private Luxury Villas:
Ten two-story villas are designed with a modern and stylish touch, featuring tall ceilings with spacious and comfortable accommodations for the entire family. Each villa will feature a private pool, master bedroom and secondary bedroom, three full bathrooms with separate showers, wine cooler, a distinct living area, kitchenette, furnished private terrace and butler service.
This work will take place on the lot/land beside the resort and will not have any impact on the guest experience.
Three restaurants will close in phases and guests will be relocated to other designated dining areas during the enhancement project.
- Effective immediately, Bluewater Grill has been relocated to Portofino for lunch, with an expected reopening date of Jul 30/23.
- Beginning Aug 01/23, both World Café and El Patio will be relocated to either Vista del Mar, the Theater or the Ballroom, depending on occupancy, with an expected completion date of November 20, 2023.
As part of the privileges of Unlimited-Luxury®, guests of Dreams Sapphire Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.
Note: Sip, Savor & See may be limited due to private events and resort buyouts.
- New section of Preferred Club rooms adding an additional 80 Preferred Club rooms including 10 two-story villas
- New Sky Bar located on the rooftop of the new Preferred Club section
- New Seaside Grill for Preferred Club guests
- New Bluewater Grill for Preferred Club guests
- New Gohan rooftop Sushi bar for Preferred Club guests
- New Rooftop venue for weddings and events
- New Preferred Club lounge for Preferred Club guests
- Renovated World Café buffet restaurant
- Renovated El Patio Mexican restaurant
- The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
- There is a designated smoking area provided on property. Smoking is not permitted in any room category.
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Deluxe Junior Suite Double
Deluxe Junior Suite King
Deluxe Junior Suite Tropical View King
Deluxe Junior Suite Tropical View Double
Family Junior Suite Tropical View
Preferred Club Family Junior Suite Tropical View
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Tropical View King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Tropical View Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Ocean Front King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Ocean Front Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Beachfront Swim Out King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Indigo Junior Suite Ocean Front King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Indigo Junior Suite Ocean Front Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Indigo Junior Suite Swim Out Ocean Front King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Indigo Junior Suite Swim Out Ocean Front Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Indigo Master Suite Ocean Front King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Indigo Master Suite Ocean Front Swim Out King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Indigo Two-Story Villa
This room includes extra perks as part of this hotel’s Preferred Club program.
Restaurants & Bars
Restaurants
- World Café - Buffet - International
- Bluewater Grill - À la carte - Seafood
- Bordeaux - À la carte - French cuisine
- El Patio - À la carte - Mexican
- Himitsu - À la carte - Asian
- Portofino - À la carte - Italian
- Barefoot Grill - Snack bar - Grill
- Coco Café - Snack bar - Cafe
- Gohan - À la carte - Sushi - Exclusive for guests booked in a Preferred Club Indigo room category - Adults only
- Seaside Grill - À la carte - Grill - Exclusive for guests booked in a Preferred Club Indigo room category
Bars
- Lobby Bar
- Pool Bar
- Beach Bar
- Sport Bar
- Swim-up Bar
- Smoothie bar
- Rooftop bar for Preferred Club Indigo guests - Adults only
Activities
Pools
- Waterpark
- Outdoor pool
- Outdoor kid pool
- Adult only pool for Preferred Club guests
- Rooftop adult only pool for Preferred Club Indigo guests
Motorized and non-motorized water sports
- Scuba diving ($)
- Aquafitness
- Kayak
- Catamaran
- Watersports
- Snorkeling
Land activities
- Board games
- Beach volleyball
- Table tennis
- Beach soccer
- Euro-bungee
Entertainment
- Teen's Club
- Theme nights
- Kid's Club
- Movie night
Golf
Health and Relaxation
- Fitness centre
- Spa ($)
- Yoga
Other facilities & services
- Babysitting service
- Dive centre
- Car rental service
- Meeting facilities
- Laundry service
- Currency exchange service
- On-site ATM
- Medical services
Resort Expansion Project
An expansion project is currently taking place which will result in an additional building featuring new event space, dining experiences and other amenities. The expansion will also add new, private luxury villas to the family-friendly property. While some of the project has already begun, much of the enhancement is planned for this summer and will result in:
New Amenities and Experiences:
Upon completion, the resort’s new building will offer a rooftop with breathtaking views of the Caribbean Sea along with its own bar, sushi bar, infinity pool and a venue to host memorable weddings. Additionally, the building will feature the following premium room categories:
- Preferred Junior Suite Ocean Front
- Preferred Junior Swim Out Ocean Front
- Preferred Master Suite Ocean Front
- Preferred Master Suite Ocean Front Swim Out
- Preferred Two Story Villa
New Private Luxury Villas:
Ten two-story villas are designed with a modern and stylish touch, featuring tall ceilings with spacious and comfortable accommodations for the entire family. Each villa will feature a private pool, master bedroom and secondary bedroom, three full bathrooms with separate showers, wine cooler, a distinct living area, kitchenette, furnished private terrace and butler service.
This work will take place on the lot/land beside the resort and will not have any impact on the guest experience.
Three restaurants will close in phases and guests will be relocated to other designated dining areas during the enhancement project.
- Effective immediately, Bluewater Grill has been relocated to Portofino for lunch, with an expected reopening date of Jul 30/23.
- Beginning Aug 01/23, both World Café and El Patio will be relocated to either Vista del Mar, the Theater or the Ballroom, depending on occupancy, with an expected completion date of November 20, 2023.
Sip, Savor & See Dining Experience
As part of the privileges of Unlimited-Luxury®, guests of Dreams Sapphire Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.
Note: Sip, Savor & See may be limited due to private events and resort buyouts.
New Resort Enhancements
- New section of Preferred Club rooms adding an additional 80 Preferred Club rooms including 10 two-story villas
- New Sky Bar located on the rooftop of the new Preferred Club section
- New Seaside Grill for Preferred Club guests
- New Bluewater Grill for Preferred Club guests
- New Gohan rooftop Sushi bar for Preferred Club guests
- New Rooftop venue for weddings and events
- New Preferred Club lounge for Preferred Club guests
- Renovated World Café buffet restaurant
- Renovated El Patio Mexican restaurant
Resort Policies
- The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
- There is a designated smoking area provided on property. Smoking is not permitted in any room category.
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Explorer’s Club (ages 3-12)
At this fully supervised children's program, kids will enjoy the following activities:
- Arts & Crafts
- Playground
- Sandcastle contests
- Board games and video games
- Big screen movies on the beach
- Splash park and toddler pool
- Beepers for parental control
- Dinner for children at the buffet (providing parents with alone time)
Children must be fully potty-trained for admittance to the Explorer’s Club.
Core Zone Teens Club (ages 13-17)
At this supervised program, teens can meet each other and enjoy the following activities with no parents around:
- Videogames
- Billiards
- Air hockey
- Arcade games
- Teqball
- Ping pong
- Giant checkers
- Giant Connect 4
- Giant Tic Tac Toe
Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Resort Coupons
Book now for travel through December 20, 2025 and receive US$200 in Resort Coupons - per room, per stay!
Coupon values distributed as follows:
- US$100 towards Spa treatments
- US$60 towards romantic dining
- US$40 towards wine purchases
$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each. Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40. Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40. Coupons for wine purchases are broken down into four $10 coupons.
Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment. Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine. Romantic dinners are subject to availability and must be scheduled with concierge in advance. $10 coupons for wine can be used at any of the restaurant on property. They are not combinable – only one $10 coupon can be applied toward one bottle of wine.
Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals and travel agency services. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners.
Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion. They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. This entire offer is based on availability and can be modified or closed out at any time.
Bonus Features
Guests will receive the following privileges:
- Preferred room location (based on resort layout and room category booked)
- Early check-in/late check-out (subject to availability)
Valid for travel completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.